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Forum Discussion
JaxSully
Jul 07, 2023Guide
RBRE960 devices stop connecting
I have read several threads and this specific issues doesn't not seem to be covered. I have a RBRE960 with 2 Sats. They are the appropriate distance apart and I used MoCa to backhaul the connections...
CrimpOn
Jul 07, 2023Guru - Experienced User
JaxSully wrote:
It just happened again today and I am at the end of my rope as it is a pain having to redo 40+ devices.
The recommended distance is more of a consideration when satellites are connected to the router over WiFi. Too close and the user WiFi signals overlap too much. Too far and the backhaul link slows too much. When satellites are 'wired' to the router (which is what MoCA appears to be), the distance is more of a coverage issue.
This sentence bothers me:
JaxSully wrote:
Even when I did that I could not use the same SSID, the devices just would not connect - even with a new password.
In almost 20 years, I have never changed the WiFi SSID/password. If a Factory Reset was performed, the previous SSID defined, but with a new password, then of course nothing will connect. They know the previous password.
Is there a pattern to which WiFi devices refuse to connect? (router? one satellite? both satellites, but not the router?)
Can you describe more about the Xfinity connection "going out"? Power failure (which would affect the MoCA adapters)?
JaxSully
Jul 07, 2023Guide
In almost 20 years, I have never changed the WiFi SSID/password. If a Factory Reset was performed, the previous SSID defined, but with a new password, then of course nothing will connect. They know the previous password
Thanks for the feedback - a bit more clarity. When I do the factory reset and use the same SSID and password as prior to the reset. The same devices which could not connect before still can't connect. When I used the same SSID and a new password I of course would apply the new password to the devices - yet they still won't connect. The only way I got it to work is to create an entirely new SSID.
- FURRYe38Jul 07, 2023Guru - Experienced User
Was there any special characters in the SSID name or PW?
- JaxSullyJul 07, 2023Guide
No just upper and lower case alpha and numbers
- JaxSullyJul 07, 2023Guide
So I just did a factory reset and set the SSID and PW to the same and of my 54 devices 39 were connected or at least seem to register - and then 17 fell off. It is like they are getting a DHCP reservation and then just disconnecting. When I look at the logs you see the same MAC addresses trying to connect and reconnect.
UPDATE:
I changed the SSID to a new name and 3 devices that I could not get connected before - connected.
Change the SSID back to the original SSID and those devices will no longer connect.