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Forum Discussion
RBRE960 emailing logs has string buffer bug, doesn't send the whole log, doesn't list attacks, etc.
I was doing this on my RBR50 for the last 2.5 years: Every 3am, email me the log. That also resulted in the log getting reset, so every morning I would have a copy of the previous day's log in my ema...
Is that you, Sancho?
Here is a positive update: After exactly 1 month, 4 techs, many msgs, and one phone call, I was able to talk to a Level 2 tech (Eduard), we collected a bunch of data to reflect the experience while on the phone, the zip'd file has been given to him, and the issue is now getting (re?)escalated to engineering as I type this. My final point was "The logging issue I reported was already reported by many customers, either as cases or community posts, it happens on EVERY RBRE960 shipped, with EVERY f/w version, under ANY network setup, for ALL customers of this router. This is not specific to me. Logging is simply very badly broken for RBRE960 using any f/w." He reaffirmed that this is something that simply has to work for their flagship router. Eduard will keep me updated when he gets updates/requests from engineering.
Tuna