NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
vblack
May 18, 2022Star
RBRE960 Internet connection lost
Hi. I have experience very strange situation with my RBRE960 system. It is loosing internet connection almost every day, sometimes twice a day (no internet, red LED light). To restore connection all...
CrimpOn
May 18, 2022Guru - Experienced User
Is this system within the 90 days of "complimentary support"? The 960 is a highly visible product, and if you are able to contact support they will probably be very interested. There is probably a way to turn on a "debug log" that will provide Netgear support with information to work on the problem.
One important factor will be the specific Internet Service Provider (ISP).