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Forum Discussion
RBRE960 Internet connection lost
Hi. I have experience very strange situation with my RBRE960 system. It is loosing internet connection almost every day, sometimes twice a day (no internet, red LED light). To restore connection all...
So, I have registered my product. But unfortunately 90-days support has expired.
I have reproduced issue with debug on and collect a logs while issue is still there (No internet connection) and after I re-plug Ethernet cable (and Internet connection appeared).
Only option I have now is to by 6 month support for 90 USD ?
Of course I could try to use ugly workaround with buying some other (not NG) router to put it before and switch Orbi into AP, but this would be very bad solution for an $1.5K system...
Ok, I've passed this on to NG for review.
When did you buy this system?
FURRYe38 wrote:When did you buy this system?
Thank you for passing this to NG,
I bought it April 2, 2022 on ebay as "Opened, returned to store", but according to the registration data (after it appear in my NG account) - it was originally bought 5 Dec 2021.
Ok. Thanks for the additional info.