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Forum Discussion
Solved
RBRE960 VPN Service appears broken and does not function
Greetings, I use a mac OSX laptop on the road and was trying to setup the VPN service on my brand new RBRE960 home router, firmware version V6.3.7.10_3.3.3 and it does not work at all. I was am cur...
I worked with Netgear tech support on the case I submitted. They gave me a new firmware version to try, V7.2.6.103_5.0.19. I now do have a working VPN service as this firmware version fixed some of the issues with the configuration files. There is a caveat though. The smart_phone.ovpn file from the router's smart_phone configuration package works for both my iPhone 13 and my Macbook Pro using OpenVPN connect and Tunnelblick. The MacOSX configuration package still does not work with MacOSX using those two VPN clients because both clients expect a combined OVPN configuration file like the one from the smart_phone package. Also the MacOSX package still provides a conf file with a "tap" mode setting which is not supported by OpenVPN connect on MacOSX. You can use the MacOSX package if you rename the client.conf file to client.ovpn, edit the client.ovpn and change "dev tap" to "dev tun", change the port number to the one for "tun" mode, and then include the CA certificate, client certificate, and client private key in the client.ovpn using these tags
<ca>ca certificate</ca>
<cert>client certificate</cert>
<key>client private key</key>
I found that it's much easier though to just use the smart_phone.ovpn as it is in the proper format and is configured for tunnel mode with "dev tun". This OVPN file works fine with both Tunnelblick and OpenVPN connect clients on a MacBook Pro.
Try some beta FW?
I worked with Netgear tech support on the case I submitted. They gave me a new firmware version to try, V7.2.6.103_5.0.19. I now do have a working VPN service as this firmware version fixed some of the issues with the configuration files. There is a caveat though. The smart_phone.ovpn file from the router's smart_phone configuration package works for both my iPhone 13 and my Macbook Pro using OpenVPN connect and Tunnelblick. The MacOSX configuration package still does not work with MacOSX using those two VPN clients because both clients expect a combined OVPN configuration file like the one from the smart_phone package. Also the MacOSX package still provides a conf file with a "tap" mode setting which is not supported by OpenVPN connect on MacOSX. You can use the MacOSX package if you rename the client.conf file to client.ovpn, edit the client.ovpn and change "dev tap" to "dev tun", change the port number to the one for "tun" mode, and then include the CA certificate, client certificate, and client private key in the client.ovpn using these tags
<ca>ca certificate</ca>
<cert>client certificate</cert>
<key>client private key</key>
I found that it's much easier though to just use the smart_phone.ovpn as it is in the proper format and is configured for tunnel mode with "dev tun". This OVPN file works fine with both Tunnelblick and OpenVPN connect clients on a MacBook Pro.
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡i marked resolved but, I don't really consider it as solved until they release a new firmware fixing the MacOSX package configs.