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Forum Discussion

ScottEOsborn's avatar
ScottEOsborn
Aspirant
Apr 22, 2023
Solved

RBRE960B Satellite quit working

One of my satellites has suddenly quit working. Have tried resyncing, rebooting, etc., but nothing works. The light works - It pulses, then goes off, but nothing connected to it has access to my netw...
  • plemans's avatar
    plemans
    Apr 22, 2023

    Have you tried factory resetting that specific satellite and re-syncing it? 

    You can also try hardwiring it into the router for the resync. 

    What firmware is on the router and on the satellites?

ScottEOsborn's avatar
ScottEOsborn
Aspirant
Apr 22, 2023

Great suggestions, so I tried it - Factory Reset + moving the satellite closer was the trick. Now the satellite connects to the hub again - THANKS!! Was able to update the firmware on the satellite, now the mesh is all on the same firmware revision.

That being said - I use the ethernet connection from the satellite to connect with my desktop, and am afraid that might be the bit that broke. Though your suggestions got me going again, will need to let it sit for a bit to see if the connection remains stable.

Thanks again!