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RBR/RBS 860 sudden inconsistent connectivity issues
I have a 2 satellite, 860 RBS setup with the RBR running in router mode on firmware 7.2.7.15. 1 RBS is connected via wireless and the other is hard wired. Everything has been stable and runni...
I rolled back the firmware to 7.2.6.31 and everything instantly worked.
I was actually wrong when I said one wired connection is still failing on the RBR.
None are working correctly.
All 3 devices have shown signs of being connected e.g. passing connection tests or initially loading before failing.
I have Sky TV, Android Box and Tado bridge connected and the 4th is the wired backhaul to the satellite.
I think the IP addressing is a red herring as I think the reset caused a split between the subnet being used pre reset vs 192.186.1.x post reset. All devices get an IP and show connected regardless of whether they work or not.
Netgear support haven’t called back yet and it’s very frustrating when paying Orbi prices that it can just break on its own!
What happens if you set the wired RBS to wireless connected to the RBR?
Try swapping RBS with each other to see if problem follows.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.Be sure the RBR is connected to the ISP modem using it's WAN port. Be sure that the RBS is ethernet connected to the LAN port behind the RBR.
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰The wired RBS is too far away to receive a wireless signal from the RBR.
The house is over 100 years old, with solid walls and aluminium framed doors and windows to the rear so WiFi strength drops hugely as soon as you stand outside those doors and windows.
The ONT is unbranded and was supplied by City Fibre with Vodafone being the ISP.
The RBR is running in modem mode so there is no router between the ONT and the RBR. It’s connected to the WAN port via cat 5e (the cable was provided via the ISP). The RBS is connected to one of the 4 LAN ports alongside the 3 hardwired devices that aren’t working properly.
The house is around square 1250ft and the other RBS is upstairs at the rear of the house whereas the RBR is on the ground floor at the front of the house. The RBS which is hardwired is at the end of garden which is approx 60 ft long and is connected via armoured cat 6.
I’ve not swapped the RBS’ around but I have tried disconnecting the wires RBS and I’m still having the wired issues with the RBR.
This was all working perfectly until Tuesday. No new devices have been added, positional changes of RBR or RBS etc. No changes to the Orbi configuration unless the latest firmware was pushed down overnight on the 26th. I can’t see it in the logs as the logs restart on reboot.
My hunch is that if the wired issues are resolved then the other RBR will start working as well.
