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Forum Discussion
RBS 750 Constantly disconnecting
I have this exact same problem (have had it now for several months) and it is so annoying. Only the devices connected to my satellite on the far side of the house and back deck (TV) are affected. I...
Are you still on this version of FW?
There is newer FW available:
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
cpmassen wrote:
My satellite continues to randomly disconnect all throughout the day. Is there a fix for this? It has been going on for months!
This is the satellite firmware
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I am using xfinity for my ISP and I have the ORBI CRB 750 with the built in cable modem.
| Router | CBR750 | CBR750 | V4.6.5.8 | No New Firmware Available |
3100 square foot home. And the satellite is 30 feet (maybe a few more) away from the main unit.
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Has a factory reset and setup from scratch been performed since last FW update?
Set CTS to 2347
The CBR and RBS750 are apart of the CBK752 system, thus we've moved into the right forum location for your system.
Also this is the support and FW download back for both the CBR750 and RBS750 that comes in the CBK752 kit:
https://www.netgear.com/support/product/cbk752.aspx#download
This is not be confused with the RBS that comes in the RBK752 kit. These are different thus FW is different as well.
- I was using Auto on the 2.4 and 48 on the 5.0 but switched them to 6 and 40 after reading that may help but it didn’t help at all. Yes I have Wi-Fi neighbors next to me and behind my house. Not super close but in a neighborhood. I just completed my second full factory reset of the system last week. I did find it interesting the satellite retained the same custome name I had given it after I reset the system. Is there a way to factory reset just the satellite to default settings?
Is my firmware the most updated on both devices?
I can change the CTS now to see if that helps.Try reduce the transmit power on the RBR from 100% to 50% as well. Under Advanced Tab/Advanced Settings/Wireless Settings
FW is current for now. Will check on something though.