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Forum Discussion
orbiterrible
Apr 15, 2022Follower
RBS 750 no devices connect
No devices connect to the satellite. Stop asking me if my satellite is 40ft away It is. Zero support from orbi. The satellite hosts no devices ever. Finding a solution in the “forum” is a fools err...
FURRYe38
Apr 15, 2022Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the RBS wireless or wire connected to the RBR?
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What is the size of your home? Sq Ft?
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
Devices maybe picking the RBR to connect to rather than the RBS. Its UP to devices to pick and choose where they connect too. If you go near the RBS, disable the wifi radion on the phone or pad for 5 seconds then re-enable. The device should connect to the RBS.
Forums are here to help. Questions are necessary so we can help you figure out what's wrong. It's hard to help if we don't have more information. This goes for any wifi router system.
orbiterrible wrote:
No devices connect to the satellite. Stop asking me if my satellite is 40ft away It is. Zero support from orbi. The satellite hosts no devices ever. Finding a solution in the “forum” is a fools errand. Tell me how to connect my devices to the satellite. Don’t ask me questions.