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Forum Discussion
RBS 750 will not "join network"
HELP! I've spent 6 hours trying to set up my RBS 750 with 2 satellites and I'm at a loss. I've followed the app setup dozens of times and at the very end....I get the dreaded "Unable to join the netw...
that arris is a modem/router combo device. which causes a double nat.
https://kb.netgear.com/30186/What-is-Double-NAT
Which leaves you 3 options
1. put the arris in modem only/bridge mode (disables its routing functions entirely)
2. Put the netgears IP address in the arris's devices DMZ
3. Put the netgear in access point mode. This disables its basic routing functions but leaves wireless/ethernet intact with the arris running routing. Tends to be one of the simplest options but does disable some functions on the netgear.
Up front ... "RBS 750 will not "join network" ... is certainly wrong, the Orbi system does never join a wireless network.
Knowing virtually nothing on the Orbi App config - you state that this happens at the end.
Guess this is not the initial association which happens at the beginning of the App install process where the mobile device running the App does initially associate (connect to) predefined SSID (network name), the data is coming from the QR code, or will be manually entered based on the default SSID and security key on the router label.
Guessing again that the App allows to configure a admin password, a new SSID (network name), and a new security key to the router. Once this ;happened, the security key (wireless password) must be changed on the mobile device. If this does not happen ... the mobile can't join the new configured wireless on the new Orbi router and tell the user it can't join the wireless network.
Pretty much convinced, these processes are a part of the app guided install process.
