NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBS350 keeps restarting
I have a RBR750 with two RBS350 satellites. One of the satellites keeps restarting - it'll start flashing white, then a few minutes later go solid blue. Then a minute or two after that it'll start fl...
What Firmware version is currently loaded on the RBR and RBS?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)?
Does swapping RBS around change the behavior>
RBR750 firmware - V7.2.6.21_5.0.20
RBS350 firmware - was V4.6.14.3, I later uploaded the version on Netgear's site which is V4.4.1.29
Home size - main house 1200sq ft with a 200 sq ft detached garage. Router is back of main house with a satellite in the garage (works perfectly) and one at the front of the house which is the one that's failing.
Distance is usually around 50 ft and it's been working perfectly for ~7 months until it started failing recently. As mentioned earlier I've tried moving to middle of the house (around 20 ft) and in the same room as the router, and the behavior is the same.
Not sure what you mean by "swapping RBS around"?
OK you need to downgrade the RBR back to v4 FW.
Please review all the information here:
Thanks for sharing. I'll try this. I actually upgraded to v7 when this started happening to see if that would fix it (v7 clearly states it improves stability!!) so I'm not too optimistic this will work, but I'll report back when done.
Since you have the RBR750 and RBS350, the RBR can't not be updated to the RBK version of FW. It's not compatible with the RBS350s.