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Forum Discussion
RBS350 satellites lose sync with RBR750
Hello all, I am having issues with my brand new Orbi system. I have a RBS750 router and two RBS350 satellites. The satellites will not maintain a good backhaul sync status. I have tried resett...
Has this ever been resolved. Have the identical issue with the identical configuration. Noticing now that Model doesn't show in my satellite config pages. Also can't log into the satellites via IP. Get to login page but will not let me log in using same credentials as my Router.
Hello.
No, it has not been resolved. My cameras will only connect to the Orbi router and not the satellites. And the satellites will not stay in sync with the router. I am currently investigating alternate wifi system and will eventually scrap the Orbi. It's not all it's cracked up to be .
No, it has not been resolved. My cameras will only connect to the Orbi router and not the satellites. And the satellites will not stay in sync with the router. I am currently investigating alternate wifi system and will eventually scrap the Orbi. It's not all it's cracked up to be .
- That is the impression I am getting too after dealing with the Gear Head staff. Going to try new HW since I was still under warranty...but don't have high hopes.
Hi
Yes, exactly. I also talked to their tech support multiple times. They had no answers as to why the satellites would not stay in sync. They had me try multiple resets and re-sync procedures and each time the satellites would stay in sync for a few minutes and then proceed to go out of sync. They had zero answers. Sorry to say that Netgear has an issue with their Orbi system that they don't know how to resolve.
- I am beginning to think I am going to turn off auto firmware upgrades and manually do satellites first then the router. After reading through other threads there seem to be issues with firmware upgrade introducing issues when satellites get out of version. Sad it might take that much maintenance for a home router .but worth a try. BTW, one of the crack support staff did mention that there is a known issue with this mesh system and cameras. Thought it had something to do with the 5GHz signal but might work better limiting to 2.4GHz. Never could get anyone to repeat that and camera connections were the least of my worries with this system.