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Forum Discussion
RBS350 satellites lose sync with RBR750
Hello all, I am having issues with my brand new Orbi system. I have a RBS750 router and two RBS350 satellites. The satellites will not maintain a good backhaul sync status. I have tried resett...
Well... I purchased the Orbi in Oct of 22 so it's still under warranty. I understand that the kit (RBK653) did come with the RBS350 satellites BUT there was one time that a support agent told me that those satellites were not compatible with the RBR750 and that was why they would not stay in sync.
The issue I have is that I no longer have a support contract so how would I initialize a case for a warranty replacement?
The issue I have is that I no longer have a support contract so how would I initialize a case for a warranty replacement?
While the 90 days of 'complimentary support' have expired, the one year warranty is still in effect. Log into my.netgear.com , select the product, then click on the link at the bottom of the page: