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Forum Discussion

t0u's avatar
t0u
Aspirant
May 29, 2024

rbs350 satellites will not connect to rbr750 router.

I recently did a firmware update on my rbr750 router. The rbs350 satelite wouldn't connect. I then updated the firmware on the router to its previous firmware. Rebooted everything and still the satelites won't connect. Satelite status is disconnected. It's not visible and unavailable to select for a manual firmware update either. Stump! I've heard of accessing the satelites through their IP address and connecting them to the wifi? Anything helps.

3 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru
    May 29, 2024

    The most recent firmware for an RBR750 that is used with RBS350 satellites is v4.6.14.3  Is that the firmware that is now on the router?  If so, it might work to do a Factory Reset on the router, configure it, and then use the menu "Add Orbi Satellite" to add the satellites.

    https://www.netgear.com/support/product/rbk653/#download 

     

    Just my two cents, but it appears that Netgear has created a confusing situation for customers with the RBK653 package