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Forum Discussion
Jcabrera108
Sep 14, 2022Tutor
RBS350 Satellites won’t connect devices
I recently purchase an Orbi mesh wifi system with an RBR750 router and 2 RBS350 satellites. I set up the system and and I’ve noticed that all my devices are connecting directly to the primary router, ...
- Sep 16, 2022So I was to resolve the issue by log in directly to the satellites by entering in their generated IP address. Through their I could see the devices currently attached to each satellite. I was not able to do this through the app, as I had with my TP-Link Deco app previously. It’s pretty disappointing that such a well known networking company like Netgear has such a bad app. But it is what it is. Thanks to everyone who made suggestions.
FURRYe38
Sep 14, 2022Guru - Experienced User
Are the RBS350s using same version of FW as the RBR?
Was the RBS working before you updated FW?
What version of FW had been loaded previously?
Have you factory reset the RBR and RBS by pressing the reset button for 15 seconds then release and walk thru the setup wizard with a wired PC and web browser. I would have the RBS in the same room as the RBR when you setup the system from scratch.
If you ethernet connect the RBS to the back of the RBR, do they appear on the RBRs web page under connected devices at all?