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Forum Discussion
Solved
RBS350 Satellites won’t connect devices
I recently purchase an Orbi mesh wifi system with an RBR750 router and 2 RBS350 satellites. I set up the system and and I’ve noticed that all my devices are connecting directly to the primary router, ...
- So I was to resolve the issue by log in directly to the satellites by entering in their generated IP address. Through their I could see the devices currently attached to each satellite. I was not able to do this through the app, as I had with my TP-Link Deco app previously. It’s pretty disappointing that such a well known networking company like Netgear has such a bad app. But it is what it is. Thanks to everyone who made suggestions.
ekhalil take a look at this recen screenshot. It does not show any connected devices.
What is the firmware on the satellites? If you have the latest then you should see a picture of the RBS350. What you attached shows a picture of RBS50. I think I had it this way few releases back.
Please make sure to upgrade the satellites to 4.6.9.11
Please make sure to upgrade the satellites to 4.6.9.11
- ekhalil, my main router is running V4.6.9.11, I don’t see the firmware listed for the satellites. You can see the attached picture to see for yourself. When I get home I will sign in to each and find out.
- ekhalil I was able to update the firmware of the satellites to latest 4.6.9.11 version. I had to manually download the firmware and upload it through the website (the satellite’s IP address). That fixed the issue and I can now see the connected devices via the app. Thanks for all of your help. Much appreciated.
Glad that you got the issue solved now with the latest firmware.
