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Forum Discussion
RichSNJ
Feb 15, 2021Aspirant
RBS750 - Satellite connected via Ethernet and works, but isn't displayed by Router
Hi, I'm new to Orbi, but my colleague has used it several times. We have a client with an old stone house and had tried several different solutions, but he had horrible wifi. We decided to try t...
FURRYe38
Feb 15, 2021Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the mfr and model# of the host router that services the RBR in AP mode?
First wirelessly connect the one RBS that your looking to wire connect. Make sure it appears in the RBRs UI. Do this with the RBS near or in same room as the RBR. Then take a known working LAN cable, CAT6 is recommended and connect up the RBS to the back of the RBR. Does the RBS appear in the RBRs web page still?
RichSNJ
Feb 15, 2021Aspirant
PS, I figured since I was in there I would go ahead and manually update the fw on that one to match the other two, so I just did that successfully and it rebooted. So I guess if I want to reboot a satellite I can always reload the firmware :)
- FURRYe38Feb 15, 2021Guru - Experienced User
RBR and all RBS should be on same version of FW.
- RichSNJFeb 15, 2021Aspirant
Unfortunately the recommended fw update procedure is performed through the router for the connected satellites, and since it didn't see it, it wasn't able to do it. But as I said this morning, I did go and manually update the missing satellite and they are all now the same version.
- FURRYe38Feb 15, 2021Guru - Experienced User
So does the RBR now see the RBS?