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Forum Discussion
RBS750 & RBR750
I updated my RBR750 router and the RBS750 Satellites a few days ago however one Satellite I have is showing as disconnected on the web UI. I have reset it and removed it from the Attached Devices page...
I’m wondering if you know how do I reset the one satellite of mine that shows up on the UI but there’s but it doesn’t show up on the Update page.
I would avoid using the RBR FW Update page for now. If any of the RBS appear on the RBRs connected devices list and has a IP address, use this IP address to access the RBS web page and do any FW updates there. If your in the process of downgrading the system, downgrade the RBS first using there web pages, then do the RBR lastly, when the system is back online and updates and all RBS are connected, use the RBR ERASE button to engage the factory reset process. This will trigger any connected RBS to begin the factory reset on the RBS, then the RBR follows up.
Follow this PDF process for doing it and setting the system back up frrom scratch:
It's how I did my 850 series a couple weeks ago after newer FW came out.