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RBS750 drops wired connection to RBR 750 and reverts to wireless
House has thick granite walls so CAT5 wiring to every room connected via Netgear GS324 switch. Orbi set up as follows - fibre internet wired to the WAN port on the RBR750, RBR750 wired to the switch...
If things are working, leave it and let it run.
At some point, I'd recommend you downgrade the system back to v.21 and avoid v.31. We can't recommend v.31 currently.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-SystemGood luck.
What FW version is loaded on the system?
That's a busy system with that many RBS connected.
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰
Thanks for sticking with this Furrye38. They are all on v7.2.3.61_5.0.24
The house is 4500 sq ft, there is a central granite built farmhouse, with 2 wings and a kitchen that runs across the back. The fibre comes in to one of the wings so I have to put the RBR there, and get the signal through the main house, into the kitchen and down to the far wing. The distance between the router and the last satellite is just over 80 feet. To get the router to connect to the RBSs in the main house (lounge, gym and kitchen), through the granite, two satellites are only physically about 15 feet away, the third is about 30 ft from the first two but the signal is poor/degraded in all 3. I've tried several locations before I managed to get blue connections.
I started with nothing in the Gym or Utility and found I could not reach the far wing or the Gym (purple LEDs). I bought one for the Gym (blue LED) but still got yellow LED on the in the bedrooms so I put one in the Utility. Now I get blue throughout but the signal is a bit degraded in the bedrooms and the gym.
Incidentally I'm not sure that I have only Cat5, the cable has 4 twisted pairs which the internet tells me is Cat5e.
What I don't get is why the RBS drops the wired connection intermittently.
I'd bring the GYM RBS to same room or near the RBR and ethernet connect it there.
IF all or most of the RBS are ethernet connected and they are not connecting and showing "wired" status, usually means there is a problem between the RBR and RBS in cabling/LAN switch, In wall cabling or LAN patch panel problem.
What region are you located?
PeterR69 wrote:
Incidentally I'm not sure that I have only Cat5, the cable has 4 twisted pairs which the internet tells me is Cat5e.
All Ethernet cable has four twisted pairs. Most cables have the specification printed on the plastic sheath, but being inside the walls, there probably is not enough slack to be able to pull a cable out far enough to find the printing.
One easy way to test whether the cable is adequate is to purchase a 100ft. Ethernet cable. Amazon sells Cat 6 Ethernet cables for about $20. String the cable through the house from the router directly to the satellite. This eliminates the in-wall cable, the RJ45 jacks on each end of the cable, and the two patch cords. If the satellite remains 'wired', that implicates the cable path. After the experiment, coil up the cable and remind the family, "Even dad gets to have fun sometimes."
I find having a 100 ft. cable can be useful. For example, have you ever wondered how WiFi performance relates to distance from the access point? Use the 100ft cable to relocate a satellite out to the street. (need an extension cord for this as well). Then stand with a smartphone, tablet, laptop, etc. and run a Speed Test. Walk 20 ft farther away from the satellite. Test. Walk 20 more ft. Test. etc. How far can you go before the test device drops 5G and switches to 2.4G? How far before it drops the satellite connection entirely?
Update. This has been a real thief of time!
My wired network is Cat5e, I looked at the cables coming into the patch panel. Also, connecting a laptop via the wired network in the furthest network point I get 500mbps, the same as the feed from fibre into the Orbi router, so not an obvious network/switch issue.
Using pure wifi, the router delivers 500mbps in the same room, the middle of the house (after one granite wall) gets around 200mbps from wireless, the end of the house (after another granite wall) gets just under 100mbps. Not great.
So I wired a satellite (Gym - in the middle of the house) to an ethernet point, rebooted and got a blue LED. I now get 500mbps in the middle of the house, and 320 mbps in the end after the next granite wall, so will leave things there.
The network map now shows all the other satellites feeding off the Gym.
But both the Orbi app and orbilogin show the Gym satellite as wireless even though it is clearly wired, and the Orbilogin shows the backhaul status as poor even though it is now clearly the dominant satellite. I don't know what to make of this but I trust the consistent delivery speeds and not the Orbi software.
I'm going to leave it there. I am getting the service I need even though the Orbi software suggests things are not right.
Thanks to all for their helpful suggestions!
If things are working, leave it and let it run.
At some point, I'd recommend you downgrade the system back to v.21 and avoid v.31. We can't recommend v.31 currently.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-SystemGood luck.
