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Forum Discussion
RBS750 not connecting to RBR750
Hi all, First of all sorry if someone already posted this issue here but I was unable to find the exact same issue on my own. I bought a RBR750 with 2 RBS750 satellites, and managed to connec...
joe_var wrote:
what else can I do? I am not able to send a message to Netgear on top of that...
Netgear provides 90 days of "complimentary support" with the purchase of Orbi systems. When the purchase is registered with Netgear, there is a link to "Contact Support". See
https://kb.netgear.com/26904/How-do-I-register-a-product-on-MyNETGEAR
Many of us who participate on the forum are more familiar with using the Orbi web interface than using the Orbi 'app'.
It would help if you could access the Orbi router using a web browser and select the Home Page menu item "Add Orbi Satellite".
In the User Guide, see page 18 for how to access the router:
https://www.downloads.netgear.com/files/GDC/RBK752/RBK752_UM_EN.pdf
CrimpOn wrote:
joe_var wrote:what else can I do? I am not able to send a message to Netgear on top of that...
Netgear provides 90 days of "complimentary support" with the purchase of Orbi systems. When the purchase is registered with Netgear, there is a link to "Contact Support". See
https://kb.netgear.com/26904/How-do-I-register-a-product-on-MyNETGEAR
I registered it on the NETGEAR website but since I bought this pack used from Amazon, the 90 days are over.
Many of us who participate on the forum are more familiar with using the Orbi web interface than using the Orbi 'app'.
It would help if you could access the Orbi router using a web browser and select the Home Page menu item "Add Orbi Satellite".
In the User Guide, see page 18 for how to access the router:
https://www.downloads.netgear.com/files/GDC/RBK752/RBK752_UM_EN.pdf
I understand, and acutally I also tried using the web interface of my router to no avail... "Satellite setup failed."
What concerns me is that it won't stop flashing white... I do not see any other color or else.
thanks
Joe