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Forum Discussion
riddlecp
Aug 05, 2021Aspirant
RBS750 Satellite Dropping connections
I've had an ORBI753s system in AP mode for a number of months and have noticed issues with the one satellite I'm using in my home office that usually front ends work connections for my wife and I ove...
FURRYe38
Aug 05, 2021Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
- riddlecpAug 05, 2021Aspirant
What Firmware version is currently loaded? Have been using V4.6.3.7_2.0.49
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Orbi router is connected in AP mode to a Netgear Nighthawk X4S R7800 running OpenWRT. Have had no issues from this device.What is the size of your home? Sq Ft? 2200 Sq Ft.
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected. Both satellites are roughly 30 Ft from the RBR
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz. 2.4 is set to auto, I'll change to the appropriate channel for my area. 5 is set to 48
Any Wifi Neighbors near by? If so, how many? 2-3, but none that come close to the signal strength of the Orbi devices- FURRYe38Aug 05, 2021Guru - Experienced User
Set 1, 6 or 11 on 2.4Ghz. 5 is not a primary channel to use on Orbi.
Does the front LED turn ON PINK when the RBS drops connection?
Is the RBR using Dynamic IP addressing or Static IP addressing for AP mode?
Try setting a IP address reservation for the RBS on the host router.
- riddlecpAug 05, 2021Aspirant
by 5, I meant that the 5GHZ radio was set to channel 48.
When the connection drops, the LED of the affected satellite goes solid white and then starts flashing white.
The addresses were dynamic, but I've since set them to static leases.