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Forum Discussion
RBS750 Satellite Dropping connections
I've had an ORBI753s system in AP mode for a number of months and have noticed issues with the one satellite I'm using in my home office that usually front ends work connections for my wife and I ove...
What Firmware version is currently loaded? Have been using V4.6.3.7_2.0.49
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Orbi router is connected in AP mode to a Netgear Nighthawk X4S R7800 running OpenWRT. Have had no issues from this device.
What is the size of your home? Sq Ft? 2200 Sq Ft.
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected. Both satellites are roughly 30 Ft from the RBR
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz. 2.4 is set to auto, I'll change to the appropriate channel for my area. 5 is set to 48
Any Wifi Neighbors near by? If so, how many? 2-3, but none that come close to the signal strength of the Orbi devices
Set 1, 6 or 11 on 2.4Ghz. 5 is not a primary channel to use on Orbi.
Does the front LED turn ON PINK when the RBS drops connection?
Is the RBR using Dynamic IP addressing or Static IP addressing for AP mode?
Try setting a IP address reservation for the RBS on the host router.
by 5, I meant that the 5GHZ radio was set to channel 48.
When the connection drops, the LED of the affected satellite goes solid white and then starts flashing white.
The addresses were dynamic, but I've since set them to static leases.
Ok my bad.
Try setting 2.4 to a manual channel.
Let us know if the RBS continues this after setting IP address reservations for the RBS on the host router. Static IPs are configured ON devices themselves.
FURRYe38 wrote:Ok my bad.
Try setting 2.4 to a manual channel.
Let us know if the RBS continues this after setting IP address reservations for the RBS on the host router. Static IPs are configured ON devices themselves.
Changing channels, IP Reservation, etc will NOT fix this issue. Static IPs that are configured on the devices themselves does not guarantee they will get that IP address, if some other device connects first and takes it. The only sure fire way is IP Address configuration for all devices. This guarantees the device will always get the IP desired.
My personal system is losing internet and Satellite connection several times per day for no reason whatsoever. I even brought all the satellites into the same room as the router and ISP modem for testing. ISP modem is rock solid, but router randomly goes into pairing mode and the satellites follow. After 1 to 2 minutes they are back up solid like nothing is wrong. Then they do it again.
I sent the Netgear techs all my logs, config files and username/password for testing. The result is I and the NG techs are convinced the only fix is a firmware update. I now have hours invested, not to mention having to pay Netgear to deliver a Satellite they damaged.
