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msaidy's avatar
msaidy
Aspirant
Aug 23, 2022
Solved

RBS750 Satellite Green Power LED Light off

Hello,   One of my two RBS750 Satellites is completely dead.  The Green Power LED Light is off when plugged to different outlets and using the other power cord from the working Satellite.  Can this...
  • FURRYe38's avatar
    FURRYe38
    Aug 23, 2022

    NG seems to be pushing extra services. I won't recommend that at this point. 

    You might reach out to a forum moderator and see if they can help you. Send them a Private Message.

    Blanca_O KevinLiT 

  • msaidy's avatar
    msaidy
    Aspirant
    Aug 23, 2022

    Thank you for the prompt response.  Sorry,  should have stated that that both my product hardware warrantly and technical support expired.  I think this would mean an RMA ticket woudl not be an option.  What are my options other than RMA?  Doe this mean I have to buy a new unit? Thanks.   

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Aug 23, 2022

      Probably. 

      • msaidy's avatar
        msaidy
        Aspirant
        Aug 23, 2022

        Hello,

         

        I clicked on the NG Support link.  It is prompting me to purchase one of their GearHead contract/support plans $89.99, $139.99 or $229.99.  Do I have to purchase one of those plans to just ask a question if my unit could be repaired or need to be replaced?