NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Jrock42432
Apr 02, 2024Aspirant
RBS750 satellite question
I might be an idiot and just have no idea.whats going on but maybe someone can clarify. I have a 2 story house with thick walls so I needed this system. I have my satellites in different t areas and i...
FURRYe38
Apr 02, 2024Guru - Experienced User
How are the RBS connected to the RBR?
How many RBS are deployed?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6is recommended.
Does this happen with the RBS turned OFF?
Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router?
Jrock42432 wrote:
I might be an idiot and just have no idea.whats going on but maybe someone can clarify. I have a 2 story house with thick walls so I needed this system. I have my satellites in different t areas and it seems to work wireless. However the moment I take a laptop or a thing and wire into one of the satellites the led goes out and the connection in the orbi .matrix switches to wired and no internet is given.
Are you not allowed to hardwire In the satellites? I used both ports, rest and cycled numerous times. Firmware is up to date