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Forum Discussion

StevenLoewy's avatar
StevenLoewy
Aspirant
Aug 01, 2022

RBS750 will not sync to RBR750

I have 2 RBS750 satellites and and they will not sync to my RBR750 router.  Looking at orbilogin, I saw them both and the backhaul status was “out of sync”.  Based on the support forum suggestions, I...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Aug 01, 2022

Possible the RBS got updated to something newer? 

 

Did you factory reset the RBR AND RBS then setup from scratch? 

 

Does connecting one of the RBS to the back of the RBR using a LAN cable get the RBS to get a IP address that you maybe able to log into? 

 

Possible you might try updating to v.5 FW on the RBR and see if the RBS will re-connect:

https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR750-RBS750-Firmware-Version-4-6-8-5-Released/td-p/2234741/jump-to/first-unread-message

StevenLoewy's avatar
StevenLoewy
Aspirant
Aug 01, 2022

Thanks for the suggestions.  I reset the RBSs but not the RBR.  I was hoping I could fix the problem without losing all of my configs in the RBR.