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Forum Discussion
mondrin
Nov 28, 2022Guide
RBS750 won't connect after firmware update
I have a CBR750 and RBS750 which I purchased as a set. I got notified that the RBS750 had a firmware update. I believe it was running 4.6.5.14 which was quite a bit older than the 4.6.11.1 which I ...
- Nov 29, 2022
A bit of lucky searching found my problem. Since I have a CBR750/RBS750 combo I should not be using the RBS750 firmware updates found on that page. I need to use the CBK752 page and it's firmwares (Which were correct before). After putting the correct RBS750 firmware for my set on the box, everything started working again. Sorry to waste everyone's time.
CrimpOn
Nov 28, 2022Guru - Experienced User
mondrin wrote:
Any suggestions on what I can do to fix this? I'd flash an older firmware to the RBS but I don't know how to connect to it's interface since it's not showing on the CBR's page.
What happens when you use a network utility to scan the LAN IP subnet for active devices?
There are dozens of free networking utilities for different platforms (Windows, MacOS, Android... etc.)
For Windows: Angry IP Scanner, Lizard Systems Network Scanner, Slitherous Network Discovery, (Google for more)
For Android: Fing, Net Analyzer, HE Network Tools,
If the satellite is providing internet to attached devices, then it should appear on the network with an IP address.
Open a web browser to that IP address to access the satellite directly.
- mondrinNov 28, 2022Guide
I used the IP scanner to locate and log into the RBS750. It shows the desktop that is connected via ethernet but nothing to WIFI. It does show the current 4.6.11.1 firmware. I'm contemplating loading the older firmware that matches the CBR750. There aren't any other settings to manage via the RBS750 page so I don't know what else to try.
- mondrinNov 29, 2022Guide
A bit of lucky searching found my problem. Since I have a CBR750/RBS750 combo I should not be using the RBS750 firmware updates found on that page. I need to use the CBK752 page and it's firmwares (Which were correct before). After putting the correct RBS750 firmware for my set on the box, everything started working again. Sorry to waste everyone's time.
- CrimpOnNov 29, 2022Guru - Experienced User
Like our help paid off so well. Geez.. Yet another wrinkle to remember about Orbi products: a part number is not always the part number.