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Forum Discussion
marwan_zakaria
Jun 01, 2023Aspirant
RBS760 Satellite is not Syncing with CBR750
I had CBR750 with two satellite RBS750 and they all worked. I need more coverage, so I purchased the most recent satellite (and the only one available) a RBS760. The problems started. I updated t...
CrimpOn
Jun 01, 2023Guru - Experienced User
Since the RBS760 is newly purchased, it should be eligible for Netgear's 90 days of "complimentary support". It might be worth contacting Netgear to resolve an apparent conflict:
- The published table of "Compatible Satellites" shows the RBS760 as not compatible with the RBR750 router:
https://kb.netgear.com/000065169/Which-Orbi-routers-and-satellites-are-compatible - The Netgear web site shows the single RBS750 satellite available at $199:
https://www.netgear.com/home/wifi/mesh/listing-filter/orbi/ax-wifi6-1/
Amazon also shows the RBS750 as available for $199
It appears that maybe this satellite will not work with the existing system.
- marwan_zakariaJun 01, 2023AspirantI did check the table. You are absolutely correct. CBR750 is not compatible with RBS750. I lost $250 now. I had assumed an RBS760 which is a newer model should be compatible with a router just few months old. Bad assumption. Thanks
- CrimpOnJun 01, 2023Guru - Experienced User
If you are able to reach Netgear support, it might be worth a call
because......
sometimes the meaning of "compatible" is complicated. For example, satellites may not be 'compatible' with the 960 router because they do not support WiFi6E. Whether they would sync up and simply not broadcast the 6E channel is a mystery.
RBS760 satellites are going for just over $150 on eBay right now. I have purchased on eBay, but never attempted to sell anything.
- FURRYe38Jun 01, 2023Guru - Experienced User
marwan_zakaria wrote:
I did check the table. You are absolutely correct. CBR750 is not compatible with RBS750. I lost $250 now. I had assumed an RBS760 which is a newer model should be compatible with a router just few months old. Bad assumption. ThanksI presume you meant to day that the CBR750 is not compatible with RBS760?
- marwan_zakariaJun 01, 2023AspirantCorrect. Typo