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Forum Discussion
Dan28088
Oct 20, 2023Aspirant
RBS850 - Updating to Firmware 7.2.6.21 - now remaining satellites won't accept admin/password login
I just added a new RBS850 to my Orbi system, so under the RBR850 I now have three satellites, all of which are hardwired back to the Router. The RBR850 and two original RBS850 satellites were all r...
FURRYe38
Oct 20, 2023Guru - Experienced User
Try this to see if this works:
Manual RBS FW update after RBR was updated:
You need to update the RBS before updating the RBR. Keep this in mind for future updates.
What you need to do is factory reset the RBS. Wire connect a PC to the 1st satellite📡. Already have the most current FW version files downloaded on to this PC.
Wire connect 1 PC to the back of the RBS. Factory reset the RBS, wait about 5 minutes. The PC will get a IP address from the satellite📡. The RBS will be 192.168.1.250. Use this IP address in a web browser to log in to the satellites web page. Log in as admin and password. Use the satellites 📡 web page FW update feature to select the FW update file that was unpacked from the .zip file. Then factory reset and then re-sync the satellites 📡 to the RBR.
- Dan28088Oct 20, 2023Aspirant
Just to be clear - after I do the first factory reset and directly connect my laptop to the reset satellite, log into its UI and do the update, then I do another Factory Reset and then re-sync it to the RBR?
Seems that second Factory Reset before the re-sync would wipe out the update to the new firmware...
- FURRYe38Oct 20, 2023Guru - Experienced User
Yes and No it doesn't remove the FW update.
- Dan28088Oct 20, 2023Aspirant
Not working as expected.
I went ahead and unplugged the first satellite and then reset it, and connected my MacBook Pro to it via direct cable.
It did not give me an IP address.
I reset it and power cycled after it came up and then reset again. Still I only got a self assigned IP address.
Then on yet another reset attempt when it came back up it joined the Orbi network and gave me my IP address - and this time when I went to its UI I could do the update.
So I tried the same process with the second satellite. But this one won't play nice.
Resetting dose not get it into a mode where it gives me an IP address.
I have tried multiple resets, and power cycles between.
Each time I get my self assigned IP address and using that with .250 doesn't find the Satellite.
Eventually it will appear back on the Orbi network - but then when I visit its IP address I am back into the loop of admin/password - same screen then Forbidden.
I have even tried depressing the reset button while I plug the power cord back in - same situation.