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Forum Discussion
Dan28088
Oct 20, 2023Aspirant
RBS850 - Updating to Firmware 7.2.6.21 - now remaining satellites won't accept admin/password login
I just added a new RBS850 to my Orbi system, so under the RBR850 I now have three satellites, all of which are hardwired back to the Router. The RBR850 and two original RBS850 satellites were all r...
FURRYe38
Oct 20, 2023Guru - Experienced User
Try this to see if this works:
Manual RBS FW update after RBR was updated:
You need to update the RBS before updating the RBR. Keep this in mind for future updates.
What you need to do is factory reset the RBS. Wire connect a PC to the 1st satellite📡. Already have the most current FW version files downloaded on to this PC.
Wire connect 1 PC to the back of the RBS. Factory reset the RBS, wait about 5 minutes. The PC will get a IP address from the satellite📡. The RBS will be 192.168.1.250. Use this IP address in a web browser to log in to the satellites web page. Log in as admin and password. Use the satellites 📡 web page FW update feature to select the FW update file that was unpacked from the .zip file. Then factory reset and then re-sync the satellites 📡 to the RBR.
Dan28088
Oct 20, 2023Aspirant
Just to be clear - after I do the first factory reset and directly connect my laptop to the reset satellite, log into its UI and do the update, then I do another Factory Reset and then re-sync it to the RBR?
Seems that second Factory Reset before the re-sync would wipe out the update to the new firmware...
- FURRYe38Oct 20, 2023Guru - Experienced User
Yes and No it doesn't remove the FW update.
- Dan28088Oct 20, 2023Aspirant
Not working as expected.
I went ahead and unplugged the first satellite and then reset it, and connected my MacBook Pro to it via direct cable.
It did not give me an IP address.
I reset it and power cycled after it came up and then reset again. Still I only got a self assigned IP address.
Then on yet another reset attempt when it came back up it joined the Orbi network and gave me my IP address - and this time when I went to its UI I could do the update.
So I tried the same process with the second satellite. But this one won't play nice.
Resetting dose not get it into a mode where it gives me an IP address.
I have tried multiple resets, and power cycles between.
Each time I get my self assigned IP address and using that with .250 doesn't find the Satellite.
Eventually it will appear back on the Orbi network - but then when I visit its IP address I am back into the loop of admin/password - same screen then Forbidden.
I have even tried depressing the reset button while I plug the power cord back in - same situation.
- FURRYe38Oct 20, 2023Guru - Experienced User
Does ethernet connecting the RBS to the back of the RBR happen to give you an IP address for the RBS that you can log in to?
If not, might revert the RBR back to last version of v4 FW what was loaded and see if the RBS then connect.