NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
dklimas
Dec 15, 2022Apprentice
RBS850 ethernet backhaul connected to switch results in loop warning light on switch
I've been having internet connection issues for some time now. I've done a lot of troubleshooting for various things over the last couple months or so after updating firmware. I have now discovered t...
dklimas
Dec 15, 2022Apprentice
Yes. I only started having connection issues after the V4.6.9.11 update. I assumed it was understood that everything was connected properly, I apologize if that wasn't clear.
I have powered down everything countless times since updating. But I'm not sure at what point this loop light was on.
I'm guessing this issue is what's causing my log in credentials at work to be locked after using the VPN for work.
I will try to power down again, waiting a few moments before powering up the satellites.
Another interesting thing is that the particular satellite that is having the issue is stuck in "please wait a moment" when looking at firmware update page. Which doesn't allow me to update the other satellite or router. I'll eventually try the manual route I guess.
FURRYe38
Dec 16, 2022Guru
If the RBS hasn't been updated, then you'll need to update the RBS first to be sure that it's got same version of FW. This maybe causing the loop led on your switch. If you can get access the RBS web page, then manually update it there.
Also there is newer version of FW available as well:
If you choose to update, be sure you update the RBS first then RBS lastly.