RBS850: I updated my RBR850 firmware before my RBS850 satellite and now can’t detect my satellite

I don't understand why this would be allowed to happen either. Very frustrating.

I really appreciate your help.

Anyway, I did as you suggested:

I switched to the previous firmware on my router (7.2.6.21), but the satellite was still not detected.

I then unplugged the satellite and plugged it back it in and the white light started blinking.

I pressed 'Add Orbi satellite' and the light started continued to blink but never became 'solid white' as it said it should.

I pressed the sync button on the back anyway and then on the screen.

After a minute or so, the light on the satellite turned solid blue indicating a good connection, but then the screen said satellite setup failed.

When I went to see if it was detected on the orbilogin.com page, it was still not there.

I repeated this last one again with the same results.

I then remembered that I skipped (at least one?) firmware update previously, so I changed to an older firmware on the router (4.6.14.3).

I then ran through the add satellite again and again there was no solid white light but I tried to sync anyway, and this time it said satellite setup successfully. After the blue light went out, I looked at the orbilogin home screen and it still wasn't in the connections or firmware update list.

I repeated this with the same results.

I rebooted the router, tried syncing again, but this time the syncing failed.

Perhaps I was on an even older firmware, which I will try tomorrow...

Thanks