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Forum Discussion
RBS850 is removed from 'attached devices' when I connect another device via wire
Hi all, I have a RBR850 and satellite (RBS850) since a year. Last week I purchased another satellite (RBS850) to further extend my wifi coverage. The second satellite has been synced with the ro...
Do you also have a Sonos Boost installed?
Are you on SONOSNET? You can confirm that your devices are running on SonosNet by going to About My Sonos System in the desktop app. For each Sonos speaker, it should say WM:0. SonosNet uses Spanning Tree Protocol (STP), a network protocol that builds a logical loop-free topology.
Are you on Sonos S1 or S2?
Sounds to me you are inducing a loopback through Sonos. How many Sonos speakers are hardwired?
Hi Chuck,
Thank you for your input.
I have a Sonos AMP and a Sonos 5. The Sonos AMP is connected via UTP to my router, the Sonos 5 is connected via UTP as well (in my original setup - now wireless for the moment). So Sonos Boost/SonosNet is active. Both devices are S1.
The idea was to connect my Sonos 5 via UTP to my RBS850 for a more reliable connection. I'm considering hooking up my 2nd RBS850 via UTP as well (wired backhaul).
Since you are on Sonosnet, I recommend you only have one inject point from your network into the Sonosnet network.... because after that, it becomes a separate mesh network.
Try leaving only one Sonos device hardwired to Orbi and see if everything works well.
Let us know how it works out. I had exactly the same issue several years ago.
Regarding S1 & S2, I dont know if your hardware prevents you from going to S2, but if it doesnt, I highly recommend it for quality. Some hardware is EOL'd and is prevented from going to S2 so that may be a consideration.
Hi Chuck,
Thank you for your reply.
Having only one Sonos one a wired connection is not ideal (both devices are not that close to each other), but it seems to be fine so far.
My hardware prevents going to S2, both devices are from the S1 generation. The sound is still great, so no short-term plans to replace them.
However, the overall problem is not solved. When I keep me RBS850 fully on wifi (Sonos wifi, other devices wifi, backhaul via 5ghz) it works fine. But as soon as I connect my RBS850 to the RBR850 via a network cable, he disappears from the "attached devices" list. I don't think it's a faulty network cable, because I can still reach the RBS850 via it's IP adress. Also, when I would remove the RBS850 from my setup and use that same cable to hook up another (non wifi) device, it connects fine. There is no switch between the RBS850 and the RBR850.
Any idea what might be wrong?