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Forum Discussion
adambloch
Nov 01, 2023Aspirant
RBS850 reconnecting to the internet every 2-3 minutes
RBR850 Firmware VersionV4.6.14.3_2.3.12 GUI Language VersionV3.0.1.54_2.1.30.3 Operation Mode Router We have a our mesh setup and that part works great but we seem to have a problem with the i...
CrimpOn
Nov 01, 2023Guru - Experienced User
After an extensive beta test period, Netgear released new firmware for the 850: v7.2.6.21 (on Sept đ
https://kb.netgear.com/000065816/RBR850-RBS850-Firmware-Version-7-2-6-21
Although Netgear is not forcing this update on users (yet), one of the first issues to come up when working on problems is the firmware release. Here on the forum, our mantra is often, "If it ain't broke, don't fix it." In this particular situation, perhaps updating the firmware would at least remove that issue from the discussion. Typically, satellites are updated first, and then the router:
adambloch wrote:
It would seem to be reconnecting every 2-3 minutes.
Does the Orbi log file indicate that this is happening? see page 102 in the User Manual:
https://www.downloads.netgear.com/files/GDC/RBK852/RBK852_UM_EN.pdf
- adamblochNov 02, 2023Aspirant
Thanks for that advice and it seems to have solved one problem but I now have anew one. The internet seems to be stable and good but the Router and whole network now seems to be dropping out completely. the whole network seems to drop out and disappear. If I try and scan it (Advanced ip) there is nothing there.. it then starts to reappear and will work for 15-30mins and then disappear again. The logs aren't showing anything.
Hardware VersionRBR850
Firmware VersionV7.2.6.21_5.0.20
GUI Language VersionV3.0.3.10_2.1.30.3
Operation Mode Router- FURRYe38Nov 02, 2023Guru - Experienced User
Users can now disable NG from auto updating your system as well. There is a disable check box on the RBRs web page.
- adamblochNov 02, 2023Aspirant
Is that going to stop my network disappearing and coming back every 10 mins?
- CrimpOnNov 02, 2023Guru - Experienced User
adambloch wrote:
the Router and whole network now seems to be dropping out completely. the whole network seems to drop out and disappear. If I try and scan it (Advanced ip) there is nothing there.. it then starts to reappear and will work for 15-30mins and then disappear again. The logs aren't showing anything.
Are you running Advanced IP Scanner on Windows?
https://www.advanced-ip-scanner.com
Is the computer wired to one of the Orbi units, or connected via WiFi?