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Forum Discussion
RBS850 Satellite Constant Rebooting and Failing
I have one RBR850 router with two RBS850 Satellites, all updated to the newest firmware. I have had constant DNS issues which I have posted about in other discussions, and am still having those issu...
Ooops, wrong repsonce.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
Swap locations with the other RBS to see if behavior follows.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
https://kb.netgear.com/19668/Link-Rate-and-Transfer-Speed
Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
Has a factory reset and setup from scratch been performed since last FW update?
If I am going to do a factory reset, do I need to reset the router and all satellites using the physical reset buttons, or just use the admin return to factory settings button on the software? I did the software route before, and it didn't impact any of the issues I was having. Do I update the firmware on the router and satellites before or after the reset?
I answered all this questions before on the DNS issues and didn't seem to be causing any problems. Router is in router mode, spectrum ISP, 6000 sq foot house with about 35ish feet in between satellites now (both are wired, but seeing same issue when I pop out the ethernet cable), neighbor WiFis aren't close enough to show up consistently on my devices as options, Never used Circle or Armour. I can try the other options after the reset, but hope I don't have to turn off IP6 (that's one of the reasons I bought the router).
Thanks for the help!!
Can use UIs ERASE on RBR, Buttion is needed on RBS.
msinex wrote:If I am going to do a factory reset, do I need to reset the router and all satellites using the physical reset buttons, or just use the admin return to factory settings button on the software? I did the software route before, and it didn't impact any of the issues I was having. Do I update the firmware on the router and satellites before or after the reset?
I answered all this questions before on the DNS issues and didn't seem to be causing any problems. Router is in router mode, spectrum ISP, 6000 sq foot house with about 35ish feet in between satellites now (both are wired, but seeing same issue when I pop out the ethernet cable), neighbor WiFis aren't close enough to show up consistently on my devices as options, Never used Circle or Armour. I can try the other options after the reset, but hope I don't have to turn off IP6 (that's one of the reasons I bought the router).
Thanks for the help!!