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Forum Discussion
Blem
Mar 23, 2022Aspirant
RBS850 Satellite dropping wifi connection 10-15 seconds multiple times per day
I bought an RBK853 set plus a separate RBS850 about 10 months ago for my ~10,000 sq ft house. the RBK853 is set up in the main house with the router connected to a Netgear CM2000 modem in bridge mode...
FURRYe38
Mar 23, 2022Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
Is there a LAN switch in between the RBR and RBS or a wall jack?
What CAT# LAN cable are you using? CAT6 is recommended.
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Has a factory reset and setup from scratch been performed since last FW update?