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Forum Discussion

wagnermba's avatar
May 21, 2022
Solved

RBS850 Satellite Won't Connect

After a recent power outage, my Orbi RBR750 fired up fine (as did gateway) and provides wireless coverage as before.  However, my two RBS750 satellites will not show up as connected (in app or on bro...
  • wagnermba's avatar
    wagnermba
    May 29, 2022

    Solved!  Or should say resolved.  Found both satellites had upgraded their firmware. Set them back to match the router.  Then, they started showing up on the web page in a room near the router.  After moving them back to the places they had been before, one showed up fine and was in synch.  The other was out of sync, but hitting the back of the satellite and the router synced them back up. Fingers crossed this stays "as is" for a while.  Thanks for the help Netgear Community!