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Forum Discussion
msinex
Aug 13, 2022Apprentice
RBS850 Satellite Won't Reset and in Continuous Reboot
I have a satellite that seems to be in constant reboot (it will flash white lights for a few minutes, then go to solid blue for a few minutes, then go off, only to go back to flashing white about 5-1...
- Aug 14, 2022
Did you try removing the one disconnected RBS from the RBRs web page, reboot the RBR then onces it's back to ready, press the sync button on the RBS and RBS while the RBS is in same room as the RBR? I would turn OFF the other RBS before you do this.
msinex
Aug 14, 2022Apprentice
Nevermind. I rebooted the router and now the attached device list seems to be working. Weird. I will try the solution you have above and come back to you. Thanks again.
msinex
Aug 15, 2022Apprentice
That seems to have worked Furry, so many thanks! I had done the attempted reset and resync before, but didn't remove it from the network map nor turn off the other satellite. So, one of those two things seemed to have done the trick for now.
- FURRYe38Aug 15, 2022Guru
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡 - msinexAug 23, 2022Apprentice
I spoke too soon. After a few days of working, the satellite has dropped back into the exact same behavior with a reboot (flashing white lights, wifi dropoff) every 15-30 minutes. Any ideas on next steps to try? Thanks!
- FURRYe38Aug 23, 2022Guru
I would update FW on the RBS first then RBR lastly:
After FW is loaded power OFF the RBS and RBR for 1 minute or longer then back ON.
- msinexAug 24, 2022Apprentice
Thanks Furry. Would you do both Satellite updates first before the router? Does it matter which satellite I update first? I didn't know that there was a way to get updated firmware outside of the update process in the GUI.
- FURRYe38Aug 24, 2022Guru
RBS have to be updated before the RBR. Doesn't matter which one. RBR lastly.
You can log into the RBS web page to update FW there which is recommended.
- msinexAug 28, 2022Apprentice
I successfully updated the firmware of both satellites and router and power cycled everything, and unfortunately I'm having the same issue with the satellite of it rebooting itself (flashing white light for a period of time before going to blue and then no light for a period of time, then back to the flashing whites). Any other next steps to try? Thanks for the help!
- FURRYe38Aug 28, 2022Guru
Factory reset the RBS and when it starts to blink WHITE, turn it OFF.
Turn OFF the other RBS.
Bring this one RBS to same room as the RBR
Log into the RBRs web page and select REMOVE button on the row under Connected Devices.
Reboot the RBR.When the RBR is ready, turn ON the RBS, when it starts to pulsate WHITE, press the sync button on the RBS then on the RBR. Give 5 minutes...hoping this will fully sync and the RBS front LED will turn BLUE then shut off after 3 minutes.
Let us know what happens here...
- msinexAug 30, 2022Apprentice
Thanks, will give it a try and let it sit a few days and see what happens
- FURRYe38Aug 30, 2022Guru
👍
- msinexSep 05, 2022Apprentice
I took these steps and it seemed to work better for a few days, but is unfortunately now back into the reboot cycle like it was before. Any thoughts? Thanks for all the help!