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Forum Discussion
djossma76
Dec 13, 2022Aspirant
RBS850 wired Backhaul with poor wifi performance on 3rd floor
Hoping someone can help me troubleshoot this: I have an RBR850 with 1 satellite. I recently moved the satellite to another position in the second floor of the house, so I could wire it directly t...
FURRYe38
Dec 13, 2022Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS🛰️ to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰️
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many
What CAT# lan cable are you using between the RBR and RBS? CAT6 is recommended.
djossma76 wrote:
Hoping someone can help me troubleshoot this:
I have an RBR850 with 1 satellite. I recently moved the satellite to another position in the second floor of the house, so I could wire it directly to the router. I did the factory reset on the satellite, connected the wire and configured. It shows up in my orbilogin app as connected and the backhaul type is "wired".
I am trying to get the roku express in our 3rd floor bedroom to connect and after a lot of hassle, i get it to connect, but i see a severe drop in signal strength (roku ultra wired directly to router is navigating at 78-80mbps while the signal strength of the roku in the 3rd floor is 5mbps (on a good day).
I am wondering why the connection is so poor and if there might be something I missed in the setup from wireless to wired.
Any helpful tips appreciated.