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RBS860 Disconnected
Hi All, I have an RBR860 and an RBS860 that had been working fine. Router was using firmware 7.2.3.12 and just did an update to 7.2.4.5. After the update the Satellite went to disconnected. Tried...
So I reset the router, but upon booting up it automatically checked for an update and updated. I downloaded the old version and did a manual update so I was back on 7.2.3.12 then quickly disabled the auto update. I then did the sync with the satellite and it sync'ed up without any problems. I then checked the firmware on the satellite and it was already at the newer 7.2.4.5. I am too chicken to try updating the router to 7.2.4.5 since the satellite is currently syncing up.
Two things I have noticed. My device list in the Orbi App doesn't load, keeps saying try later.
Another strange thing is that my TV that is in the room with the satellite wouldn't accept the wifi password, so as a last result I tried using the password on the label on the bottom of the satellite and it logged right in to the network. Never had this happen before, but it's my only device currently connected to the satellite. Any ideas on this?
Thanks!
No, the RBS would sync automatically over ethernet. I reccommend you downgrade the RBR long enough to get the RBS to sync up, update the RBS to current version of FW, then RBR.
So I reset the router, but upon booting up it automatically checked for an update and updated. I downloaded the old version and did a manual update so I was back on 7.2.3.12 then quickly disabled the auto update. I then did the sync with the satellite and it sync'ed up without any problems. I then checked the firmware on the satellite and it was already at the newer 7.2.4.5. I am too chicken to try updating the router to 7.2.4.5 since the satellite is currently syncing up.
Two things I have noticed. My device list in the Orbi App doesn't load, keeps saying try later.
Another strange thing is that my TV that is in the room with the satellite wouldn't accept the wifi password, so as a last result I tried using the password on the label on the bottom of the satellite and it logged right in to the network. Never had this happen before, but it's my only device currently connected to the satellite. Any ideas on this?
Thanks!
Follow-up on the wifi password needing the one on the satellite label. Last night when I turned the tv on, it couldn't connect, so I then used the regular wifi password and it worked, so that strange issue resolved itself. Also, this morning the Orbi App is now loading the devices, so everything appears to have fixed itself. I'm still going to avoid updating the router since everything is working.
Thanks again for all the help.
Just be sure next time you update FW on the system, update the RBS FIRST, then the RBR lastly.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡Thanks again Furry!