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Forum Discussion
Ericasjourney
Oct 03, 2023Aspirant
RBS860 Satellite Won't stay connected to RBR860 Router
I have my primary router which has always been rock solid. I also have a satellite located ~50' away in an accessory building where my home office is located. It's generally worked great with no issu...
FURRYe38
Oct 03, 2023Guru - Experienced User
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Might update RBS first then RBR lastly.
Ericasjourney
Oct 03, 2023Aspirant
Unfortunately the RBS device is not visible anywhere in the browser or app configuration in order to push an update to it. The instructions on step 5 state to "Select the check box next to your satellite’s model name" and this is the exact problem - it's not listed. Any other recommendations?