NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

thebiggest's avatar
thebiggest
Aspirant
Dec 18, 2024

RBS860 Sync Failing

I've been trying to sync my RBS860 to my RBR860 and the setup up the satellite fails each time. I've tried through both the app and the web browser of the router (192.168.1.1)   When trying to set ...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Dec 18, 2024

Are you able to connect to the RBS web page using the IP address give by the RBR when ethernet connected? 

 

What FW version is on the RBR and if you can log in to the RBS web page, what FW version is loaded on the RBS. 

 

Have you tried using the Generation new backhaul password button on the RBRs web page under  Advanced Tab/Advanced Settings/Wireless Settings then factory reset the RBS by pressing the reset button for 15 seconds then release. Then give the RBS about 5 minutes, should auto sync to the RBR wirelessly while you have the RBS in same room as the RBR. Then see if you can add it? 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Dec 18, 2024

I didn't see the picture. If v.31 is the case, something to consider is downgrading FW on the RBS then RBR lastly to v.21. Been lots of posts with users having issues with v.31 FW. v.21 is most stable.