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Forum Discussion
SimonM99
May 21, 2024Initiate
RBSE960 advertises old SSID network names
Hi, I have updated the guest SSID on our Orbi mesh network. The new SSID appears ok, however the old one continues to show up as well. I have tried several client devices (iPhones, Windows laptop...
plemans
May 22, 2024Guru - Experienced User
Try factory resetting the satellite (push and hold reset for 7-15 seconds while powered on).
Then re-sync it to the router and see if that fixes is.
SimonM99
May 22, 2024Initiate
Hi, thanks for your reply!
Yes, I can try a factory reset of the satellite(s). I was hoping to avoid something like that, but I guess I might not have a choice.
The satellites have a wired backbone to the main router. Perhaps I will try disconnecting them and making it a Wi-Fi backbone in case that helps (granted, I am clutching at straws here...). If it doesn't, I will go with the factory reset option.
Has anyone else experienced this issue?
I'll post back once I've tried.
Cheers,
Simon.
- FURRYe38May 22, 2024Guru - Experienced User
Follow this process:
- plemansMay 22, 2024Guru - Experienced User
If they're hardwired in, its even easier. Simply factory reset the satellite with the ethernet unplugged. once it reboots, plug it back into the router. It should resync automatically (or mine do)