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Forum Discussion
SpaghettiJimmy
Apr 24, 2025Follower
RBSE960 Ethernet Fails / Drops When Resuming PC from Sleep
Running a RBRE960 / RBSE960 (x2) setup in my home on firmware v7.2.6.31. The issue I have and can reliably reproduce is if my PC is put to sleep vs shut down, resuming from sleep causes all ethernet ...
FURRYe38
Apr 24, 2025Guru - Experienced User
Try disabling power management controls for the adapter? How windows controls it.
Does the same thing happen if you connect the PC to the other ports behind the RBS?
SpaghettiJimmy wrote:
Running a RBRE960 / RBSE960 (x2) setup in my home on firmware v7.2.6.31. The issue I have and can reliably reproduce is if my PC is put to sleep vs shut down, resuming from sleep causes all ethernet ports on the satellite to stop working. The only reliable way to temporarily fix the issue is to restart the satellite which fixes itself immediately upon reboot. If I instead shut down my PC, this does not occur upon system boot.
Relevant PC Specs: Windows 11 23H2, MSI MPG Z790 CARBON WIFI II Motherboard with an Intel Ethernet Controller I226-V on latest driver v2.1.5.3 available from MSI.
Connections: The PC in question is directly connected to the 2.5Gbps port via a Monoprice Cat6 Blue CMP UTP 23AWG 550Mhz cable. Another PC and Phillips Hue Hub are connected on two 1Gbps ports, which also drop when this occurs, but timing of it being tightly bound to my PC resuming from sleep does not appear to point to the other devices being the cause.
What doesn't work:
- Restarting network adapter on PC
- Restarting PC
- Disabling Energy Efficient Ethernet on network adapter as per some reports online that it causes instability.
I know something is tripping up the Orbi when my PC resumes from sleep, but I can't guess as to why that is. I'm realizing my cable, while it may support 2.5Gbps, technically isn't certified to do so. So I may try exploring a cat6a cable to test with. That said, I wouldn't expect this behavior of all ethernet ports failing if this was the case, but rather just slower speeds. If anyone has some ideas I would love to hear them, this has been annoying me for months needing to reboot or not use the Windows sleep feature at all. And thanks!