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Forum Discussion
PAB3
Jul 31, 2024Aspirant
RBSE960 Satellites not attached to RBRE960 Router
About a month ago my Orbi RBSE960 satellites (2) no longer show as attached to the Orbi RBRE960 router. I’ve had this system for about 2 years. The firmware on the router is up to date. The satellites...
- Aug 01, 2024Thank you FURRYe38! All firmware was the most recent. I was able to factory reset the router and both satellites. Rebooted the ISP modem and let it come back up. Connected the Orbi router to the modem. Setup a “new” Orbi system with just the router. Once the router was successfully up and running, I added each satellite back one at a time. Everything is up and the satellites are reflected as part of the network, both online and in the app. I appreciate you replying!
PAB3
Aug 01, 2024Aspirant
Thank you FURRYe38! All firmware was the most recent. I was able to factory reset the router and both satellites. Rebooted the ISP modem and let it come back up. Connected the Orbi router to the modem. Setup a “new” Orbi system with just the router. Once the router was successfully up and running, I added each satellite back one at a time. Everything is up and the satellites are reflected as part of the network, both online and in the app. I appreciate you replying!
FURRYe38
Aug 01, 2024Guru - Experienced User
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡