AX4200 Router and Satellite - Wifi Devices lose connection for short periods of time

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astainback wrote:

Called support.

They walked me through manually updating firmware.  Went from 3.2.16 (see first post for rest of version number) to 3.2.17.12_1.4.14.  The router did not see this automatically for some reason.  
I just pushed the satellite firmware update as well, so I guess we will see now what happens.

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If you still have issues with the latest firmware, do try changing this one earlier recommendation.  I find it works well to improve wireless compatibility with older devices:

•  Set CTS to 2347. Under Advanced Tab/Advanced Settings/Wireless Settings.

I am trying to learn more about this : 

Armor, Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Set CTS to 2347. Under Advanced Tab/Advanced Settings/Wireless Settings. Save settings and reboot the router and satellite(s).  

I disabled Armor a while back.
I have googled and read up on the coexistence and CTS.  Not sure about preamble stuff yet.  Does this make the connections better?

Let us know how it goes. Also try the suggested CTS change. 

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astainback wrote:

Called support.

They walked me through manually updating firmware.  Went from 3.2.16 (see first post for rest of version number) to 3.2.17.12_1.4.14.  The router did not see this automatically for some reason.  
I just pushed the satellite firmware update as well, so I guess we will see now what happens.

 

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