NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Can't Update Satellite Firmware to Match Router
Thanks to Christina I was able to update the router firmware and it has mostly solved the problem, although I have had internet disconnections but they are no longer multiple times per day. When ...
What popup window timing out are you seeing?
Please post a screen capture of what your seeing.
What browser are you using? Try MS Edge, Firefox or Opera
I asked Christine to push the NG 'fix' to my router so that I could use the app and log in to the router via a browser. That firmware version was V4.6.8.2.
I would have to check to see what it was before that. Either way, the new NG firmware let me use the app and the browser, which was great.
It also mostly solved the constant rebooting issue, although it has occurred.
Since it is now working, I don't know that I want any of my firmware to be V4.6.5.14.
It seems like I would want all of it to be V4.6.8.2 on both satellites and router.
I've had an issue with timing out when trying to manually update the satellites, but may try using a different browser in a couple of days when I can afford the down-time in case something goes wrong.
But I agree...this was poorly handled by such an established networking company...