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atejwani's avatar
atejwani
Apprentice
Aug 20, 2021

CBK 752 Firmware updates (CBR750 -V4.6.3.6, RBS750 -V4.6.3.7) dropped downloads speed!!!

Prior to CBK 752 Firmware updates (CBR750 -V4.6.3.6, RBS750 -V4.6.3.7), I was consistently getting 1.2gb - 1.4gb download speeds. Now it is below 650mb. Nothing else, besides the firmware updates, ha...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Sep 14, 2021

đź‘Ť

atejwani's avatar
atejwani
Apprentice
Oct 04, 2021

Hello Blanca, Darren and Furrye38 - Blanca_O , DarrenM , FURRYe38 ,

 

 

It has been about 6 weeks since these firmware upgrades were introduced and have degraded performance of our modem router/satelite. I have spent several hours with Netgear support personnel, who have just asked for more and more logs and I have not seen a solution from them. For now, I have given up on Netgear Engineering/R&D/Support providing any update firmware, be it beta.

 

There are bits and pieces of from various users, spread across various Netgear Orbi products - RBK752/3. RBK852/3, RBR750, RBR850, RBS750, RBS850,CBR750, CBR40, etc. and "rolling" back firmwares to prior versions on Netgear Community posts and Reddit posts!!!

 

Can Netgear Support to put together a "FAQ" with steps, which versions of firmware to "roll-back" to, and specific to the products, such as CBK752?

 

Thanks in Advance,

Al.

  • rmarcare's avatar
    rmarcare
    Apprentice
    Dec 28, 2021
    Were your issues fixed or did you replace the setup?
    • cpmassen's avatar
      cpmassen
      Apprentice
      Dec 28, 2021
      I’m still having issues with the satellite connecting to my Samsung TV. Tonight the tv was connected and upon researching it the Satellite was out of sync. As soon as I synced the satellite back the TV immediately lost connection. I’ve reported it and tried everything and no fix supplied at all yet
      • cin8's avatar
        cin8
        Tutor
        Dec 28, 2021
        Not sure if you tried this yet, but the satellite also has a factory reset pinhole. I previously had issues with my satellite and factory reset it and haven't had an issue since. Also, if there's a delete button next to the satellite listing when you view the connected devices (through the webpage), I would go ahead and delete it too.

        I am on all of the current firmware and after factory resetting both modem/router and satellite, I've had over 30 days of uptime.