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Forum Discussion
CBR750 Fails after firmware update
I recently updared the firmware on my Orbi CBR750 to the latest v4.6.3.6_2.0.48 update. I can no longer establish internet connectivity. Prior to updating my connection was fine with no issues. My ISP...
Hey…I am going this very same issue myself. Unit is no longer covered under support…but still covered under warranty until December. What do I do?
ISP came out today…no issues on their side. RJ6 had a solid signal all the way to the box.
Offered a substitute box to hold me over, elected to come on here first (hoping to find an answer).
ISP came out today…no issues on their side. RJ6 had a solid signal all the way to the box.
Offered a substitute box to hold me over, elected to come on here first (hoping to find an answer).
I still haven't technically been approved for a replacement. You will have to troubleshoot multiple times with multiple techs. They will want you to purchase a gearhead support service. I gave up honestly, because their "customer service" is a joke. Four days of calling across 7 hours, and 8 different techs all having me do the same BS. Good luck...you'll need it.
Did you return your CBR?
Freemaak wrote:
I still haven't technically been approved for a replacement. You will have to troubleshoot multiple times with multiple techs. They will want you to purchase a gearhead support service. I gave up honestly, because their "customer service" is a joke. Four days of calling across 7 hours, and 8 different techs all having me do the same BS. Good luck...you'll need it.
