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Forum Discussion

Freemaak's avatar
Freemaak
Guide
Aug 21, 2021

CBR750 Fails after firmware update

I recently updared the firmware on my Orbi CBR750 to the latest v4.6.3.6_2.0.48 update. I can no longer establish internet connectivity. Prior to updating my connection was fine with no issues. My ISP...
JJBabel's avatar
JJBabel
Guide
Aug 24, 2021
Cox is mine… I’m trying to get my logs
  • vkdelta's avatar
    vkdelta
    NETGEAR Employee Retired
    Aug 24, 2021

    did the problem happend AFTER update to 4.6.x FW or BEFORE upgrade?

    • JJBabel's avatar
      JJBabel
      Guide
      Aug 24, 2021
      Immediately after the firmware updated… I was never able to reestablish a connection with the ISP after it restarted
    • CJStephens's avatar
      CJStephens
      Guide
      Aug 24, 2021
      For me it happened before the update to the newest version. I had a very outdated version of firmware before the tech helped me update to the V4 version. She thought that was the initial problem.