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Forum Discussion

Bobkc's avatar
Bobkc
Star
Aug 18, 2021

Drop in Download Speed - RBR750 with Satellite

I have been using the using the Orbi RBR750 for 8 months now and 30 days ago the download speed dropped from 940mbs to 610mbs.  Have noticed the satellite has been indicating that it is receiving per...
Cdhappz's avatar
Cdhappz
Aspirant
Aug 22, 2021
I have the same issue. Had consistent speeds of 1300-1400 mbps download and 41 mbps upload. Now after new firmware 500-600 mbps download still 41 mbps upload. Testing speed directly in router login because app is useless as it crashes and is unusable
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Aug 22, 2021

    Please open a support ticked with NG support and let them know what your experiencing. Can reference this forum thread as well.

     

    Thank you.

    Cdhappz wrote:
    I have the same issue. Had consistent speeds of 1300-1400 mbps download and 41 mbps upload. Now after new firmware 500-600 mbps download still 41 mbps upload. Testing speed directly in router login because app is useless as it crashes and is unusable

     

    • Bobkc's avatar
      Bobkc
      Star
      Aug 22, 2021

      I have searched the Netgear site in order to find out where I can file a support ticket.  I am out of the 90 warranty and don't want to purchase a support plan to report a Netgear issue.  What am I missing?  Can someone send a link that I can use to report the problem?